Customer Satisfaction Survey

IMP is committed to continuous improvement of the quality of our services, and customer feedback is one of the most important sources of information helping us to achieve our quality goals. Please take a few moments and tick the box on the subjects below, which in your opinion is appropriate. Please use the space provided at the bottom of the page for additional comments, and / or what we could or should do in order to improve your next purchase.

  • Communication - The quality and response time of our answers to your enquiries, quotes, or problems reported to us. This includes both means of communication, verbal and written.

  • Products - The quality of the products we supply.

  • Delivery - Keeping of confirmed shipping dates, the quality of packaging materials and general shipping methods applied.

  • Customer Service - The level of satisfaction you experienced with our overall performance.

News

AL-1 Cordless Deburrer available

AL-1 Cordless electrical Power Deburrer, especially designed for Aerospace Production and Maintenance applications! Can be delivered immediately! more

Customer Satisfaction Survey

Please take a moment to fill out our Customer Satisfaction Survey.

Quality Management Manual

To our Airline customers we are offering a download of our Quality Management Manual.